Player Safety & Wellbeing
At 1893, entertainment should always stay enjoyable. This page outlines our commitment to responsible gaming for every member across the Philippines — covering the tools available to you, the warning signs to watch for, and the practical steps you can take to keep your play healthy and in balance. If you ever feel that gaming is becoming more than just fun, this page is your starting point for getting back on track.
Our Approach
1893 is built for enjoyment, not stress. These are the principles that guide how we support responsible play for every member in the Philippines.
Decide how much you are comfortable spending before you open any game or place any wager. Treat your gaming budget the same way you would treat any other entertainment expense — once it is used, stop for the day. Never chase losses by depositing more than you originally planned. Keeping a clear spending limit is the single most effective habit for maintaining a healthy relationship with gaming. If you find yourself regularly exceeding the amount you intended to spend, that is a signal worth paying attention to.
Time passes quickly when you are enjoying sports events, casino-style games, or lottery draws. Set a timer before each session so you stay aware of how long you have been playing. Regular breaks help you stay sharp and keep the experience fresh and enjoyable. Avoid playing late at night or when you are tired, as decision-making quality drops when you are fatigued. Healthy gaming habits include knowing when to log out and come back another day feeling refreshed.
Gaming is a form of entertainment and should never be used as a way to cope with stress, anxiety, financial pressure, or personal difficulties. When you play to escape negative feelings rather than for enjoyment, the risk of developing problematic habits increases significantly. If you notice that you are turning to gaming when you feel upset, overwhelmed, or worried about money, it is important to step back and reach out for support. There are better ways to address those situations, and help is available. 1893 encourages all members to keep gaming separate from their emotional wellbeing.
One of the most common patterns in problem gambling is the urge to keep playing after a losing streak in the hope of winning back what you have lost. This mindset leads to larger losses and greater distress over time. Accept that outcomes in casino games, sports wagers, and lottery draws are ultimately determined by chance, and that a losing session is a normal part of the experience. Walk away when you hit your limit for the day, regardless of what has happened during the session. Chasing losses is a warning sign — if you recognise this in yourself, use the tools available in your account or speak with our support team.
A healthy approach to gaming means it occupies a proportionate place alongside your other responsibilities and interests — family, work, health, and social connections all come first. If gaming starts to interfere with any of these areas, or if people around you are expressing concern, it is time to reassess how much time and money you are dedicating to the platform. 1893 supports members who want to take a break or reduce their activity, and our support team is ready to help you make the adjustments you need without judgment.
The 1893 platform is strictly for adults aged 21 and above. If you share a device with family members, ensure that your account credentials are kept private and that your account is always logged out when not in use. Never allow a minor to access your account under any circumstances. If you believe a minor may have gained access to the platform, contact our support team immediately. Keeping your login details secure is both a personal responsibility and a key part of creating a safe gaming environment for everyone.
Know the Signs
Recognising the early warning signs is the most important step toward getting back in control. Problem gambling can develop gradually, and it is not always obvious until it has already affected your finances, relationships, or mental health.
If any of the following apply to you, consider reaching out to our support team or taking a break from the platform. Seeking help early makes it much easier to address the situation before it becomes more serious. There is no shame in asking for support — it is a sign of self-awareness and strength.
Read Our FAQAccount Controls
1893 provides practical tools directly accessible through your account. Use them at any time — no questions asked.
You can set a daily, weekly, or monthly deposit limit on your account at any time. Once your limit is reached, no further deposits will be accepted until the period resets. Reducing your limit takes effect immediately, while requests to increase your limit include a short cooling-off period to protect you from impulsive decisions. Contact our support team to set or adjust your deposit limit at any time.
If you feel like you need some time away from the platform, you can request a short-term break of 24 hours, 7 days, or 30 days. During a break period, your account will be temporarily suspended and you will not be able to log in or make any deposits. This option is ideal when you simply want to step back and reset without permanently closing your account. Contact our support team to activate a break at any time.
For members who need a longer-term solution, self-exclusion allows you to close your account for a minimum period of six months. During self-exclusion, your account is fully suspended and cannot be reactivated until the exclusion period has ended and a formal request has been reviewed. We take self-exclusion requests seriously and process them promptly. If you feel this is the right step for you, please contact our support team and we will guide you through the process with care and respect.
Our support team is available to help you with any responsible gaming concern, whether it is setting a limit, requesting a break, or simply talking through how you are feeling about your play. All conversations about responsible gaming are handled with complete confidentiality and without judgment. You can reach us by email at support at 1893.bio. We also recommend visiting the FAQ page for quick answers to common responsible gaming questions.
If you have concerns about your gaming habits or want to learn more about the tools available on the 1893 platform, our FAQ page covers responsible gaming in detail. You can also reach our support team directly at any time — we are here to help every player in the Philippines enjoy a safer, healthier experience.